Terms of Service

Last updated: August 2026

Welcome to Secure Storage. These Terms of Service govern your use of our website and any enquiries, bookings or services arranged through Secure Storage.

By using this website or engaging our services, you agree to these terms.

1. About Secure Storage

Secure Storage provides storage-related services in Western Australia, including self storage, warehousing, container storage, vehicle or truck parking and related storage solutions.

Service availability, pricing and conditions may vary depending on the type of storage required, location, availability and individual customer requirements.

2. Website Information

We aim to keep the information on this website accurate and up to date.

However, information such as pricing, availability, dimensions, storage options, features and service descriptions may change from time to time.

Information on this website is general in nature and does not constitute a binding quotation unless confirmed by Secure Storage.

3. Quotes and Enquiries

Submitting an enquiry or quote request through the website does not create a contract or guarantee availability.

Any quotation provided by Secure Storage may be subject to:

Availability

Storage size and type

Access requirements

Duration of storage

Location

Additional services requested

Applicable fees and charges

Specific terms agreed with the customer

A booking or service arrangement is confirmed only when accepted by Secure Storage and any required payment, deposit or agreement has been completed.

4. Pricing and Payment

Prices displayed or quoted may be subject to change until a booking or agreement is confirmed.

Customers are responsible for paying all agreed fees and charges associated with their storage or related services.

Additional charges may apply for services outside the original agreement, including additional handling, access, transport, extended storage or other requested services.

Where applicable, GST will be included or identified in accordance with Australian law.

5. Storage Agreements

Specific storage services may be subject to a separate storage agreement, licence agreement, quotation or other written terms.

Where a separate agreement applies, the terms of that agreement will take priority over these general website Terms of Service in relation to the relevant storage service.

6. Customer Responsibilities

Customers are responsible for providing accurate and complete information when requesting or using our services.

Customers must not store or bring onto Secure Storage premises any item that is:

Illegal

Dangerous

Explosive

Highly flammable

Toxic

Hazardous

Contaminated

Perishable where unsuitable for the storage environment

Prohibited under any applicable law

Likely to cause damage, nuisance or risk to people or property

Additional restrictions may apply under individual storage agreements.

Customers are responsible for ensuring that stored goods are appropriately packed and suitable for the chosen storage environment.

7. Access and Security

Access arrangements may vary depending on the storage service and location.

Customers must comply with Secure Storage's access procedures, safety requirements and site rules.

Customers must not interfere with security systems, access controls, gates, locks, surveillance equipment or other site infrastructure.

Secure Storage may restrict access where reasonably necessary for safety, security, maintenance or legal requirements.

8. Customer Property

Customers remain responsible for their stored goods unless otherwise agreed in writing.

Customers should consider whether appropriate insurance is required for goods placed into storage.

Secure Storage does not provide insurance unless specifically stated in writing.

Any limitations relating to liability for stored goods will be subject to the applicable storage agreement and Australian law.

9. Australian Consumer Law

Nothing in these Terms of Service is intended to exclude, restrict or modify any consumer guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law.

Where the Australian Consumer Law applies, customers may have statutory rights in relation to services provided by Secure Storage.

10. Liability

To the extent permitted by law, Secure Storage is not responsible for indirect, consequential or special loss arising from use of the website or services.

Secure Storage is not responsible for loss resulting from circumstances outside our reasonable control, including events such as severe weather, natural disasters, utility outages, third-party failures or unlawful acts by third parties.

Nothing in this section limits any liability that cannot legally be excluded or limited.

11. Website Availability

We aim to keep the Secure Storage website available and functioning correctly.

However, we do not guarantee uninterrupted access to the website.

The website may occasionally be unavailable due to maintenance, technical issues, security requirements or circumstances outside our control.

12. Intellectual Property

Unless otherwise stated, the content on this website, including text, images, graphics, branding, layout and design, is owned by or licensed to Secure Storage.

Website content may not be copied, reproduced or used for commercial purposes without prior written permission.

13. Third-Party Links

Our website may contain links to third-party websites or services.

Secure Storage is not responsible for the content, availability, security or privacy practices of third-party websites.

Accessing third-party websites is at the user's own discretion.

14. Privacy

Personal information collected through this website is handled in accordance with our Privacy Policy.

Please refer to the Secure Storage Privacy Policy for information about how we collect, use and protect personal information.

15. Changes to These Terms

Secure Storage may update these Terms of Service from time to time.

The latest version will be published on this website and will apply from the date of publication.

16. Governing Law

These Terms of Service are governed by the laws of Western Australia and applicable Commonwealth laws of Australia.

Any dispute relating to these terms or use of the website will be subject to the jurisdiction of the courts of Western Australia, subject to any rights available under applicable law.

17. Contact Us

If you have any questions about these Terms of Service, please contact:

Secure Storage

12 Barcelona Way
Maddington WA

268 Bickley Road
Kenwick WA

Phone: (08) 9493 4000
Email: [email protected]
Website: securestorage.net.au